MISSION:  To support the County in providing value-added services that meet the strategic initiatives and goals by using secure, reliable and proven technologies in a most cost effective and efficient manner while delivering excellence in customer service. In support of this mission, we will:
  • Partner with and understand the information technology needs of user departments, County Commission, County Manager’s office and other elected officials.
  • Provide leadership and planning for the effective and strategic use of emerging technologies.
  • Demonstrate technical and operational excellence through a commitment to professionalism and continuous improvement.

VISION:  The Department of Information Technology services will be recognized as a high performance team providing technology excellence that is in alignment with Jefferson County Commission mission and goals.

The Jefferson County Information Technology Services Department is responsible for providing Application Development & Support, Infrastructure, Network, and Communication Services to County Departments and Elected Officials to make services provided to the public more accessible. The department provides countywide technology strategic vision, leadership, and value-added services which facilitate cost-effective information collection, processing, and dissemination.

The vision of these technologies and the potential impact on the way the County does business are compelling. As we continually move forward with enterprise-level County initiatives such as Enterprise Resource Planning, Program Management, and Data Consolidation, Jefferson County will increasingly become the flagship of technological efficiency in the State of Alabama.

The future is bright for Jefferson County and the customers we diligently support. Please visit the ITS Services section to see how our support is provided.

VALUES IIITE (Pronounced as IT)
I – Inclusion: IT values the diverse viewpoints, perspectives, and backgrounds of all employees and citizens.
I – Integrity:  From the top down and the bottom up, IT acts with honesty, trustworthiness, and integrity. 
I – Innovation: Every day provides the opportunity to take a fresh perspective on how to best serve the needs of County user departments, county commission, County Manager’s Office, and other elected officials. 
T – Transparency: All the information that is needed is provided through communication that can be trusted among all departments. 
E – Energetic Service: Each employee in the IT department is accountable to providing the highest-quality customer service to the county user departments. We are always here to serve you.


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The ITS Department utilizes JCC Access, a streamlined single sign-on system implemented through our partnership with Okta, a leading provider of Identity and Access Management solutions. JCC Access simplifies, enhances the security of, and centralizes access to the various applications used by our employees daily. With JCC Access now in use, users are experiencing a faster, more convenient, and more secure login experience across multiple platforms, reducing the risk of unauthorized access and improving overall productivity.
Learn more about JCC Access
Connect to JCC Access

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Remote Work Toolkit

We've created a Remote Work Toolkit to help you when your away from the office and working remote.