County Newsletter
Employee News
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11/26/2025United Way pledge currently underway |
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10/31/2025The new Learning & Org. Development Service Request Portal is NOW OPEN! |
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9/25/2025Holiday Schedule for 2025-26 |
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4/29/2025 |
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3/27/2025Cybersecurity Awareness sessions April 1st & 3rd |
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I Need To
Apps & Services
Can't find what you need? Check the Resources link in the navigation bar.
My HR
Access to Benefits, Leave of Absence, FMLA, important forms, Kronos self service help guide, etc.
F.A.Q
Frequently Asked Questions
Have a question not listed here? Contact: help@jccal.org
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How do I contact the Help Desk / submit a service request?
There are 3 ways to contact the Help Desk. In order of priority:
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https://jccsupport.jccal.org/a/dashboard/default
- Email jccservicedesk@jccal.org
- Call - 205-325-5999 They could be handling other issues so putting in a ticket should be done first.
How do I report an ethics violation or a complaint?
Access the EthicsPoint Hotline at (844-759-0034) or visit the website at www.jccal.ethicspoint.com to report a complaint.
Employees may also schedule a private and confidential consultation with a Business Partner in the Compliance Office to assist with their concerns.
How do I sign up for parking?
Sign up for parking using the app: parking.jccal.org
Please note: The parking app will only work when connected to the JCCAL network or through VPN.
Need help signing up? Click here.
How do I change my network/e-mail password?
- Press and hold the CTRL+ALT+DELETE buttons together, release and click on change password.
- Next, type in your current password.
- Then the new password you want to change to.
- Confirm your new password by typing it in again.
- Select Ok.
How do you access e-mail from home?
More...